Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Welcome to Heavy Hitt Towing (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how our website and services collect, use, disclose, process, and manage the data of our visitors and customers. It also explains our commitment to protecting your privacy and the mechanisms we use to do so.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible for ensuring that you comply with the laws and regulations applicable to your activities and location.
What to include in the Privacy Policy
We may collect the following types of information when you visit our website or use our services:
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Personal Information: such as your name, phone number, email address, and physical address when you request towing or roadside assistance services, book an appointment, or contact us.
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Vehicle and Service Information: including vehicle type, location, and service details necessary to complete your towing or roadside assistance request.
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Payment Information: to process transactions securely.
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Technical Data: such as IP address, browser type, device type, and cookies to improve website functionality and user experience.
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Communications: including messages, reviews, or feedback submitted via forms, email, SMS, or other communication channels.
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Heavy Hitt Towing Privacy Policy
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Heavy Hitt Towing respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
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Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information may be collected in person or over the phone.
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Data Usage: We use your data solely for account notifications, replying to customer questions and inquiries, and appointment confirmations.
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Data Security: We protect your data with secure storage measures to prevent unauthorized access.
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Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
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Contact Heavy Hitt Towing at 619.881.0057 or heavyhitttowing.auto@gmail.com for HELP or to STOP receiving messages.
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Messages and Data Rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
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Message Frequency: Messages are recurring, and frequency may vary.
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Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to heavyhitttowing.auto@gmail.com or 619.881.0057. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
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Help Requests: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
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Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Heavy Hitt Towing will not sell, rent, or share collected mobile numbers.